If you pre-order your device, your certificate of coverage will ship within 24 hours and your credit card will be charged at time of purchase. Rest assured that your 2 year protection plan coverage will start with the ship date of your device.
- With pre-order, your credit card will be charged for the protection plan at the time of purchase, but your coverage will not start until your Kindle is shipped
- Extends mechanical and electrical breakdown coverage
- Receive a replacement Kindle 2-3 days after you make a valid claim
- No deductibles or shipping fees
- Fully transferable
This Kindle Fire HD 8.9" Extended Warranties give to us some advantages, like this :
1. This is a No-Brainer! Buy it!
2-Year Protection Plan plus Accident Protection for Kindle Fire HD 8.9", US customers onlyI just received my Kindle Fire, have not even had a chance to take it out of the box, so I have not had a chance to use this protection BUT, and it is a big but, if this is anything like the protection I had for my Kindle it will be a great relief to have this.
My Kindle needed serviced and I had it back within a week-working great. The lighted cover, the one that has the light pull out from the top? It stopped working. If I pushed on it with one hand and held the Kindle just so with the other it worked. One email and a new cover was on it's way to me. No questions, no proof, just "okay, we'll ship one out today." I did send the old one back, yet I was without a cover for less than a week.
So I bought this coverage without a second thought. I also have had to return things to Amazon and the customer...
2. warranty
excellent
they follow through with their warranty.
i have used this company many times for my many kindles.
i m very happy with this company.
monica
Need more appointment... ?
Charlie
Finally after almost a month, I got an e mail from Service Net telling me what is in the service contract. When I purchased the service, I was promised an e-mail with the contract details attached immediately with a hard copy to follow by US mail. I still haven't gotten a copy via US Mail as promised. I have had to send three e mails to Amazon and Service Net to get this far. This was supposed to be part of a Christmas present to my wife, with her new Kindle and I wanted to include a copy of the service agreement with the gift. This has not been a pleasant experience dealing with Service Net. I came very close to sending the Kindle back and cancelling the service contract. Hopefully we will never need to use this contract if it takes this much effort just to get a copy of the contract. I have bought many items from Amazon and their service is excellent, however, this subcontractor I feel has not done a good job and I am not the only one who has had this problem.
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